Contact Us – Lotus365
We will always give prompt, efficient and professional customer service to all our users at Lotus365. We can guide you through all the nitty-gritty of your experience, whether you are a first-time player exploring the platform or a more experienced bettor. Be it account registration, deposits, withdrawals, claiming a bonus to technical problems, betting questions or other questions, our specialists will take care of you and offer a quick and efficient solution.
Our mission is to ensure that all the users feel supported, knowledgeable and trust their experience using our platform. The multichannel support system will make sure we can assist you in a medium that is most convenient to you be it a live chat, email, phone, WhatsApp, or social media. Our team at lotus365 will prioritize your questions and concerns and ensure they are addressed within the shortest time possible to allow you to have a smooth process of betting.
How to Reach Us
Live Chat
The customer support team is the fastest and the most effective that can be reached using the chat option on the site, or within the application.
Click on the live chat icon where an agent will immediately take you through to connect with a customer service agent.
Average response time: Less than 1 minute with instant answer to pressing questions.
Email Support
On KYC verifications, or related withdrawal requests, email us on the official email address stated on our page on the matter.
Response time : Response, within 24 hours to complex solutions.
Phone Support
For account-related or technical problems speak to our customer support guru directly.
Availability: Ready 24/ 7 to assist you anywhere.
WhatsApp Support
Get in touch with us by our official Lotus365 WhatsApp Number to have your general questions answered with ease. We can help point you in the right direction or have you directed to the right support channel for the more complicated scenarios.
Help Center & FAQs
Our Help Centre provides a comprehensive suite of tools to assist with troubleshooting, so that you can permanently fix your issue yourself:
- Deposit, Withdraw
- How to make sport bets or casino bets
- Data on bonuses and promotions
- Troubleshooting of the site or the application at technical level
FAQ section is naturally updated to offer the relevant information to users that is precise and helpful.
➤ Social Media Support
Twitter and Facebook are other ways through which you can reach us. Drop in a direct message or tag Lotus365 on help. In the case of urgent matters, we suggest the use of live chat or phone support to resolve the matter in a shorter amount of time.
➤ Multilingual Support
Lotus365 offers customer support in several languages such as, Hindi, Tamil, Telugu among others in order to accommodate our various users in India. This promotes clarity in communication, and an easy experience in support to all the users.
➤ User Feedback
We appreciate your feedback. Once improving the ratings after talking to our support team, users will be able to rate their experience. Such feedback will assist Lotus365 to determine the level of their service delivery and ensure they keep meeting the desired levels of customer satisfaction.
Common Issues Our Support Handles
- Account Access: Error in logging in, resetting a password and recovering an account
- Deposits & Withdrawals: Beyond the normal processing time of transactions or incorrect transactions
- Betting Queries: Answers on rules, odds or call results
- Bonuses & Promotions: Helping to claim the bonus or know the rules of the bonus
Need help? Call us now on live chat, email, phone or WhatsApp and receive an immediate response by the Lotus365 support team.